Q1: I knew nothing about this machine, what kind of machine i should choose?
Very easy to choose. Just tell us what you want to do by using excavator machine, then let us give you perfect solutions and suggestions.
Q2: When I got this machine, but I don’t know how to use it. What should I do?
We will send video and English manual with the machine. If you still have some doubts, we can talk by telephone or skype and e-mail.
Q3: Before sending me an inquiry on our excavator, it is better for you to provide me the following information
*How about weight about your goods?
* How about weight about our excavator you want?
*any requirements, please provide all inforamtion for us.
Warranty and Service
1.Guarantee for 1 year.
2. Maintenance free of charge for 1 year .
3.We will provide the consumable parts at an agency price.
4.24 hours online service, free technical support.
5.Machine has been adjusted before delivery, operation disk is included in the delivery. If there is any other questions, pls kindly tell me.
6.We have manual instruction and CD (Guiding Videos) for software Installation, operation and machine's using and maintenance.
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